Many individuals who start using their first hosting account, or change companies, normally have queries with respect to how given things are performed or confront difficulties when setting up different things such as emails, website settings, etc. That’s why, some hosting companies have prepared documentation with standard questions and problems so as to help their clients get info swiftly and easily. Consequently, the customer support team can concentrate on real problems that given clients may be facing, as the solution for the smaller things will already be available online and customers can easily tackle them without getting in touch with the tech support team. Having in-depth documentation is truly important, especially for new customers without any past experience whatsoever, because the hosting service entails a myriad of features and lots of individuals can become baffled about what to do. A good information repository can both help you complete the things that you want and discover how the web hosting service works in general.

Extensive Online Documentation in Web Hosting

If you get a web hosting account through our company, you will be given access to our thorough online help documentation where you will see information on virtually everything connected to our web hosting solutions. The topics range from how to set up an e-mail address on your hand phone, to how to do various things using an .htaccess config file. The articles are written in an easy-to-understand fashion and feature in-depth instructions on how to execute a specific task within your Hepsia Control Panel. You can also find info that’s not directly connected to Hepsia, for instance one that concerns Internet apps on your desktop computer. The full list of articles will be available in the Control Panel’s Help section, but those that are related to a specific section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to get to know practically everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature extensive online help documentation where you will see information on all the functions that our custom-created Hepsia Control Panel offers, as well as solutions to different questions and obstacles that you could face. All installation manuals include in-depth specifications, which is the reason why you won’t need to worry about missing something if you aim to export a database, for instance. The troubleshooting articles encompass a number of potential reasons for particular issues and the solution for each one of them, so if you’re not able to send emails although you have the right settings, for instance, you can quickly find out what the reason may be and fix the issue with several mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find applicable articles in each of its sections. If you’d like to browse all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.