There are plenty of web hosting suppliers on the market today, still many of them are resellers who have minimal resources, particularly when it comes to support. A good way to distinguish them is the option to contact the company by phone. The type of support that you can have via this particular channel of communication may vary based on the service provider - some provide experienced phone support, many others offer common and customer support only as some issues are more time-consuming and it would be easier to be resolved with a trouble ticket, particularly if the issue needs to be escalated. However, it is good to know that you can always reach your hosting provider because there're many small-scale issues that can be taken care of without difficulty and timely with a telephone call, not mentioning that you are able to get more info for the services before you become a customer.

Phone Support in Web Hosting

As we have live phone support 14 hours per day, you have the option to contact us and talk to one of our customer support agents to learn more about all of the web hosting that we offer and ensure that our servers match the system requirements for your web sites prior to purchasing anything. For your benefit, we now have phone numbers on as many as 3 different continents and you are able to call the one nearer to you - in the USA, the United Kingdom or Australia. If you are already an existing customer, you will be able to give us a call about general and billing issues, and even about some technical issues. If the trouble is strictly technical or it requires longer time to analyze, you'll have to employ our ticketing system, which will allow both you and our technical support crew to monitor the details provided by both sides.

Phone Support in Semi-dedicated Servers

When you need more details regarding the semi-dedicated servers that we provide, you'll be able to call some of the three support lines that we have around the world - in the United States of America, Great Britain and Australia. By doing this, you will be able to check in advance if our solutions will be appropriate for your sites. In case you are already our customer and you own a semi-dedicated account, you are able to contact us over the phone for fourteen hours every day about any kind of billing or basic matters. For entirely tech matters you'll be able to employ our ticketing system to get in touch with our technical support since someissues simply require extra time to be solved, still we can assist you on the phone with countless minor tech problems as well, saving you the time and efforts.