Phone Support in Web Hosting
As we have live phone support 14 hours per day, you have the option to contact us and talk to one of our customer support agents to learn more about all of the web hosting that we offer and ensure that our servers match the system requirements for your web sites prior to purchasing anything. For your benefit, we now have phone numbers on as many as 3 different continents and you are able to call the one nearer to you - in the USA, the United Kingdom or Australia. If you are already an existing customer, you will be able to give us a call about general and billing issues, and even about some technical issues. If the trouble is strictly technical or it requires longer time to analyze, you'll have to employ our ticketing system, which will allow both you and our technical support crew to monitor the details provided by both sides.
Phone Support in Semi-dedicated Servers
When you need more details regarding the semi-dedicated servers that we provide, you'll be able to call some of the three support lines that we have around the world - in the United States of America, Great Britain and Australia. By doing this, you will be able to check in advance if our solutions will be appropriate for your sites. In case you are already our customer and you own a semi-dedicated account, you are able to contact us over the phone for fourteen hours every day about any kind of billing or basic matters. For entirely tech matters you'll be able to employ our ticketing system to get in touch with our technical support since someissues simply require extra time to be solved, still we can assist you on the phone with countless minor tech problems as well, saving you the time and efforts.