Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Control Panel you can find an exhaustive Help Center section featuring many articles and frequently asked questions. They are compiled by our support team of qualified technicians. Just type in your question and our clever platform will provide you with the most suitable answer.

  • Top quality support service

  • Instructional Video Clips

  • For users who wish to find out how to fix a typically experienced problem by watching an educational video clip, we have added a selection of video tutorials to our Web Control Panel. All the how–to video clips are short and easy to understand. They offer step–by–step demonstrations of various website management operations.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 technical support service and a one–hour ticket response time guarantee. Our proficient techs will be online day and night to attend to your inquiries and to fix any issue that you may possibly chance upon. Simply submit a customer support ticket from the Help Center and we will respond back to you in a flash.