Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Each ticket you send to our customer support staff will be handled in approximately 60 mins. The basic problems will be answered immediately. Nevertheless, if the help request you have posted requires aid from a licensed administrator, we’ll send the ticket to him and will let you know about the delay.

  • Top quality support service

  • Top–quality Client Assistance Service

  • We will be on line for you 24x7x365 to deliver help and tech support as well as to help you with any difficulty that you could have while you are taking care of your virtual server. We are able to aid you with all pre–configured apps, like your OS, server administration panel (with respect to the VPS type) and the Web Control Panel made 100% by our company.

  • Intuitive help center

  • An Educational Help Zone

  • In the Web Control Panel that is available for free with the virtual server, you will find an informative Help section, which includes all you should know about monitoring your web–sites and apps. We have incorporated a wide range of how to articles and reviews and video tutorials that present the primary web site management tasks in an understandable fashion.