Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance staff is trained to easily attend to all of our web hosting clients’ questions and support demands. Via our ticket system, you are able to fill in your issue and a support team member will most likely go back to you within max 60 minutes. In fact, practice indicates that the standard reply time period is Twenty or so minutes.
A Top–quality Support Service
Contact us any time needed. Our team of specialists is going to be on the web for you 24x7x365 to respond to all of your requests and to eliminate any problem you will have. You will be able to send us a technical support ticket from your Web Control Panel or drop an email whenever. Additionally, on working days, you could give us a call or work with the live chat service.
An Intuitive Help Section
The Control Panel includes an extensive practical knowledge base that is incorporated into all areas. In each area, you will find a Help press button which will load for you a selection of step–by–step tutorials on how to employ a certain function or complete a certain action. Also, we have produced training clips so you’re able to get a better idea of the Control Panel’s interface.