Q: Why do I have to move my web site? What does website migration consist of?
A: When your present hosting provider can no longer match the needs of your website, or when you face frequent downtime, or if you are forced to wait for hours for the help desk team to get back to you, it might be a smart idea to change your hosting provider, i.e. to migrate all the files for your websites together with your databases from your current provider to your new provider. At iLink Hosting, we realize that this can be hard & time–consuming. Because of this, we will perform all that for you for free!Our highly qualified technical team will migrate your website content from your present web hosting provider to us. Our technicians have got lots of experience migrating web sites and are able to take care of anything – from a regular WordPress–based weblog or Joomla™–based website, to an extremely complex, custom–made web app.
Q: Just how long will it take for my website to be transferred to your platform?
A: We try to accomplish all web site migrations ASAP. Nonetheless, we do not have a fixed time frame for web site migrations. There are different aspects that you need to consider – the mere size of your website and the workload of our web site migration staff, etc. We always try to accomplish each migration within 48 hours. With smaller–sized websites, our staff typically manages to finish within 24 hours.
Q: My personal privacy is important to me. What details do you need to have?
A: Yeah. We will require the name of the website that you would like us to move. We will also require a means to log into your present hosting account so that we can get the files pertaining to your web site.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: Your site will continue to work just like it did before with your former web hosting provider. When we have finished the migration, your site will be configured to work on our hosting platform and we’ll ask you to preview it. If it is functioning properly, all you will have to do is modify the NS records pertaining to your domain. Your website will be migrated over to us without any downtime whatsoever.
Q: Will my present hosting provider need to provide any info/assistance?
A: No. We’ll never contact your web hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can transfer your web site from any hosting provider or any Linux–powered hosting platform given that we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.